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Hotel guest experience specialist

Canberra
beBeeCustomerSupport
Posted: 12 September
Offer description

Guest Service Agent

We're looking for a dedicated professional to deliver exceptional service to our guests.

* Welcoming guests and ensuring they have a memorable stay with us
* Assisting with enquiries and resolving any issues that may arise
* Checking guests in and out efficiently
* Providing information on local attractions and amenities

To be successful in this role, you'll need:

* Previous customer service experience, preferably in a hotel environment
* A natural ability to build rapport with guests
* Flexibility to work a 7-day roster
* A strong knowledge of computer systems, including Microsoft Office and Opera

In return, we offer:

* Opportunities to grow your career across our network
* A range of benefits, including accommodation, meals, and free onsite parking

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Send an application
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