As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.
Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.
About the Team:
The Store Manager will be the ultimate Pandora ambassador. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers and Retail Assistants.
Our Store Managers shine by:
* Daring to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
* Establishing a high-performance selling environment that creates memorable moments and exceeds shopper expectations.
* Embracing opportunities to surpass commercial targets and KPI expectations, setting new records and achieving remarkable success.
* Dreaming to build, coach, and inspire a talented team of Pandorians, fostering accountability for store performance through real-time feedback and guidance.
* Partnering with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.
* Utilizing your expertise across divisions (talent, brand, operations, fan experience) to ensure visual merchandising directives are implemented, operational processes are efficient, and talent development is continuous.
Craft your career with us if you have:
* At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
* Strong communication skills, both written and verbal, with a caring approach that connects with people at all levels.
* Sharp business acumen and analytical thinking to deliver positive results.
* Skills in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
* Proficiency with Microsoft Office 365, POS systems, and applicant tracking systems.
Our Benefits:
Our people are integral to our success. We offer a competitive rewards package and opportunities for growth, including:
* 60% staff discount
* A day off on your birthday
* Development opportunities
* Subsidized health insurance
* Retail bonus scheme
* Employee Assistance Program
* Generous jewelry allowance
* Two wellness days annually
Pandora's recruitment procedures are transparent and fair, ensuring equal opportunity for all applicants. We encourage candidates to refrain from including identity-related elements such as photos, marital status, or age. If you require reasonable adjustments during the interview process, please inform us promptly.
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