Job Overview
We are seeking a highly skilled and experienced Overnight Duty Manager to lead our overnight team in delivering exceptional guest experiences. The ideal candidate will have at least 2 years of management experience in a luxury hotel, with a proven track record of excellent decision-making and problem-solving skills.
Key Responsibilities:
* Guest Check-ins and Check-outs: Manage the smooth arrival and departure of guests, ensuring seamless transitions and timely completion of tasks.
* Team Leadership: Lead and motivate the overnight team, fostering a positive and productive work environment that promotes collaboration and efficiency.
* Safety and Service Standards: Ensure that safety and service standards are consistently met, maintaining high levels of quality and excellence in all aspects of guest service.
About the Role:
This is a challenging yet rewarding role that requires working nights, weekends, and public holidays. As an Overnight Duty Manager, you will be responsible for delivering exceptional guest experiences while maintaining a high level of efficiency and productivity.
Required Skills and Qualifications:
* Management Experience: At least 2 years of management experience in a luxury hotel.
* Decision-Making and Problem-Solving Skills: Proven ability to make sound decisions and solve complex problems in a fast-paced environment.
* Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and other stakeholders.
Benefits:
As an Overnight Duty Manager, you will enjoy a range of benefits, including competitive salary, comprehensive training and development opportunities, and a dynamic and supportive work environment.
Others:
This is an exciting opportunity to join our team and contribute to delivering exceptional guest experiences. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this role.