Job Overview
We are seeking a skilled and courteous professional to serve as our Concierge. The successful candidate will be responsible for providing exceptional service to residents, ensuring seamless coordination with team members, and upholding the highest standards of professionalism.
About the Role
* To thrive in this position, you must possess excellent communication and interpersonal skills, genuine passion for resident service, strong problem-solving skills, ability to remain calm under pressure, reliability, and a commitment to maintaining high service standards.
Duties and Responsibilities
1. Meet and greet residents, provide directions, access requirements, and escort to lifts or facilities.
2. Maintain knowledge of building fire and emergency procedures, safety programs, and incident reporting standards.
3. Respond promptly to resident concerns, build strong relationships, and ensure seamless coordination with team members.
Requirements
* Excellent verbal and written communication skills, with the ability to communicate effectively with diverse groups.
* Able to work independently, prioritize tasks efficiently, and maintain confidentiality when required.
Benefits
This is an exciting opportunity to join our dynamic team and contribute to delivering exceptional resident experiences. As our ideal candidate, you will enjoy a supportive and inclusive work environment, opportunities for growth and development, and competitive remuneration packages.