Senior Service Designer - Enterprise CX & Loyalty
Williamstown, AU
A leading Australian consumer brand is seeking an experienced Service Designer to lead end-to-end service design activities across complex customer offerings. The role involves translating customer insights into service opportunities, designing customer journey maps, and facilitating large stakeholder workshops. The successful candidate will have over 6 years of experience in service design, excellent communication skills, and a collaborative mindset. This is a 6‐month contract in a dynamic enterprise environment focused on customer impact.
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