**Job Title: Front of House Associate**
**Company Name: Le Délice Delicatessen Kitchen and Bar**
**Location: 12 **WAYMOUTHStreet
**Job Type: [Full-time/Part-time]**
**About Us**:
Delicatessen Kitchen and Bar is a premier destination for exquisite French cuisine, offering a delightful blend of delicatessen delights, handcrafted cocktails, and an extensive wine selection.
Our commitment to exceptional service and culinary excellence sets us apart.
Delicatessen Kitchen and Bar is seeking a friendly and customer-focused Front of House Associate with expertise in making coffee, cocktails, and wine to join our team.
As a Front of House Associate, you will be the first point of contact for our customers, providing excellent service and creating a positive and welcoming atmosphere.
**Responsibilities**:
- Greet and assist customers in a friendly and professional manner
- Manage reservations and seating arrangements
- Take and process customer orders accurately, including coffee, cocktails, and wine
- Provide menu recommendations and answer customer inquiries related to French cuisine and beverages
- Demonstrate knowledge of coffee brewing techniques and offer a variety of coffee options
- Prepare and serve cocktails and wine with precision and flair
- Handle customer complaints and ensure timely resolution
- Collaborate with the delicatessen kitchen and bar staff to ensure timely and accurate order delivery
- Maintain a clean and organized front-of-house area
- Uphold company policies and standards for customer service
**Requirements**:
- Previous experience in a customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced workplace
- Strong organizational and multitasking abilities
- Knowledge of point-of-sale (POS) systems is a plus
- A positive and team-oriented attitude
- Expertise in making coffee, cocktails, and knowledge of different types of wine
**How to Apply**:
**Salary**: $21.38 - $27.00 per hour
Expected hours: 38 per week
Schedule:
- Afternoon shift
- Evening shift
- Shift work
Supplemental pay types:
- Tips
**Experience**:
- Front end development: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Ability to Commute:
- ADELAIDE, SA 5000 (required)
Ability to Relocate:
- ADELAIDE, SA 5000: Relocate before starting work (required)
Work Location: In person