EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return‐to‐work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long‐term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Newcastle, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
As a receptionist (internally known as a building services officer) you will be the first point of contact for any facilities‐related requests and responding to them in a timely and efficient manner. You will also be providing project support as required.
This is a fantastic opportunity to take your next step into the corporate world to further your administrative career.
This will be a full time, permanent position based in the Newcastle office. Please note due to the nature of this role you are required to be on site 5 days per week.
Your Responsibilities
* Present the first impression of the company by greeting visitors and directing them to the correct team member and/or department.
* Manage front of house area of a busy head office including meeting room presentation.
* Creating and maintaining strong relationships with all stakeholders, internal clients, and the management team by displaying our values and behaviours.
* Answer and directing a high volume of incoming phone calls.
About You
* Previous experience working within in call centre or on the front desk of a corporate office.
* Eye for detail to keep the front of house tidy and running smoothly.
* The ability to take initiative, be innovative, and solve problems, with attention for accuracy, spelling and grammar and an excellent eye for detail.
* Proficiency in Microsoft office suite including MS Word, MS Excel, MS Outlook, PowerPoint.
What We Offer
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
* A diverse and collaborative team culture like no other
* Flexibility to work from home to support work/life balance
* A corporate wellbeing program with discounted health insurance and gym membership
* Generous discounts from over 350 retailers through our RewardsHub program
* Comprehensive learning and development opportunities to help you reach your full potential
* Access to support and counselling services with work or personal matters, through our Employee Assistance Program
* Companywide events to stay connected and celebrate success
* Entitlement to annual company incentive scheme + salary reviews
* Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.
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