We are seeking a Customer Service Representative to join our team in creating exceptional experiences for customers. This role is ideal for individuals who are passionate about delivering outstanding customer service and working in a fast-paced retail environment.
Job Description
This Customer Sales & Service role involves providing genuine service to customers, handling customer queries, and resolving issues promptly. As a key member of our sales team, you will be responsible for driving sales performance and contributing to the growth of our business.
Key Responsibilities:
* Provide exceptional customer service and create moments that matter for customers
* Handle customer inquiries and resolve issues efficiently
* Meet sales targets and contribute to the growth of our business
* Maintain showroom presentation and merchandising standards
* Process stock and receive dispatches
Requirements:
* Diploma or certificate in a related field (customer service, sales, marketing)
* Proven experience in customer-facing roles
* Excellent communication and interpersonal skills
* Able to work flexible hours, including weekends
Benefits:
* A safe and inclusive work environment
* Competitive salary and bonus structure
* Ongoing training and career development opportunities
* Access to employee discounts and rewards programs
About Us:
We are a leading provider of automotive aftermarket parts and services, with a strong commitment to safety, quality, and customer satisfaction. Our team is passionate about delivering exceptional experiences and driving business growth.