The Role of Branch Manager offers a unique opportunity to lead and develop a high-performing team, driving business growth and improving customer experiences.
About the Job:
* Key Responsibilities:
* Leadership and Development: Coach and develop team members' competencies, fostering a culture of continuous improvement and collaboration.
* Business Performance: Prioritize business objectives by tracking key performance indicators (KPIs), reporting, and creating strategic plans to drive growth and efficiency.
* Community Engagement: Work closely with local stakeholders, community groups, and businesses to build relationships, promote the branch, and support local initiatives.
* Customer Focus: Lead by example, prioritizing exceptional customer service and being proactive in addressing customer needs and concerns.
* Lifelong Learning: Embrace ongoing training and development opportunities to enhance skills and knowledge, staying up-to-date with industry trends and best practices.
* Building Connections: Foster strong relationships with customers, colleagues, and community partners, promoting a culture of collaboration and mutual respect.
This is a Permanent, full-time position that requires a passion for leadership, customer service, and community engagement.
Requirements:
* Essential Skills and Qualifications:
* Leadership Experience: Proven track record of developing, coaching, and managing teams to achieve business objectives.
* Sales and Marketing: Demonstrated ability to implement sales strategies, drive business growth, and mentor staff to achieve sales targets.
* Financial Management: Strong understanding of financial management principles, including budgeting, forecasting, and risk management.
* Operational Efficiency: Ability to drive operational efficiencies, maintain high standards of compliance, and ensure accurate record-keeping.
* Product Knowledge: In-depth knowledge of lending products, policies, and regulations, with experience in residential and commercial lending.
* Retail Operations: Familiarity with retail branch operations, including customer service, sales, and marketing.
Why Join Our Team?
We offer a dynamic work environment that values diversity, inclusion, and professional growth. As a Branch Manager, you will have the opportunity to make a meaningful impact on our customers and communities, while advancing your career in a supportive and collaborative team.
Our Community Banking model operates on a shared revenue approach, ensuring that profits are reinvested directly into the communities we serve. By joining our team, you will become part of a dedicated group focused on promoting local growth and nurturing meaningful relationships.
Benefits:
* Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
* Take your learning to the next level through our corporate university 'BEN U', offering a range of training programs and resources to support your career development.