Job Title
Customer Service Manager/Customer Service Assistant Manager
The role of a customer service manager is pivotal in ensuring the highest level of satisfaction among our valued customers. This individual will be responsible for overseeing the front-end and point-of-sale operations, guaranteeing seamless transactions and prompt resolution of any issues.
* Strong leadership skills to motivate and guide team members
* Excellent communication skills to effectively interact with management, team members, customers, and external stakeholders
About The Role
We are seeking an experienced and dynamic professional to lead our customer service team. As a customer service manager or assistant manager, you will be responsible for managing daily store operations, developing strategies to enhance customer experience, and mentoring team members to achieve exceptional results.
* Main Responsibilities:
* Lead by example, demonstrating high standards of customer service and work ethic
* Motivate and empower team members to deliver outstanding customer experiences
* Develop and implement effective sales strategies to drive business growth
* Manage store operations, including scheduling, inventory, and stock control
* Foster strong relationships with customers, suppliers, and partners
Benefits
We offer a competitive salary package, opportunities for career advancement, and a supportive work environment that encourages collaboration and innovation. If you are a driven and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.