One of the fastest growing banks in Australia. Our Mortgages business is a critical engine of that growth, and this role sits right at the centre of it. As part of the This is not a traditional product role. As **Senior Product Manager - Mortgage In Life Retention**, you'll bring provenYou'll own and shape the retention strategy end-to-end - from identifying opportunities through data and insights, to influencing pricing, through to delivering customer journeys and campaigns that directly improve performance and customer experience. Exceptional commercial acumen is key, as your work will directly impact retention, margin and overall portfolio growth. product management experience in mortgages, with a clear focus on retention and in-life portfolio management. What sets this opportunity apart is the breadth of remit and accountability. You'll have ownership across the full value chain - strategy, pricing, experience and delivery - working closely with teams across Marketing, Pricing, Frontline, Digital and Operations to bring initiatives to life at pace. If you're looking for a role where you can move quickly, influence broadly and see the tangible impact of your work, this is it!Proven experience in mortgages; ideally with a focus on retention or in-life portfolio managementAbility to influence senior stakeholders and drive outcomes in a complex, cross-functional environmentDiscounted ING Health Insuranceall about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you're interested but don't meet all the criteria, we encourage you to apply.#J-18808-Ljbffr