Join JLL as a Workplace Coordinator, responsible for delivering exceptional client experience through enhanced engagement, proactive communication, and high‐touch service within client offices.
Responsibilities
Be the friendly first face for all employee questions, concerns, and feedback about workplace services—making sure everyone feels taken care of and comfortable.
* Deliver excellent workplace services that meet our standards, match our professional image, and follow all local rules and regulations.
* Walk through the workplace regularly to check that services are running smoothly and meeting quality standards.
* Help collect information and create reports that track how well we're meeting client needs.
* Look for ways to make the workplace experience even better.
* Meet and beat your performance goals while helping the team and client succeed.
* Partner with key team members to plan and run events that bring people together and improve the workplace vibe.
* Be visible and approachable—spend at least two hours each day greeting people at entrances and checking that all spaces (offices, conference rooms, break areas, etc.) have what they need.
* Respond to every request or issue within one day and personally follow up to make sure problems are solved.
* Build real connections with employees and visitors, creating a welcoming and positive workplace culture.
* Team up with coworkers across different departments (Facilities, Engineering, Projects, etc.) to deliver great workplace experiences.
Qualifications
Prior experience in hospitality, facilities/property management, operations, and/or knowledge of commercial real estate.
* Exceptional customer service skills and professionalism.
* Ability to manage multiple priorities and deliver results in a fast‐paced environment with competing priorities.
* Highly collaborative with strong interpersonal skills and a track record of excellent internal and external customer service.
* Ability to adapt to recent devices, technology, and applications.
Benefits & Culture
Join an entrepreneurial, inclusive culture that inspires collaboration and offers varied experiences. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability. Veterans from all ranks and services are encouraged to apply and will enjoy a successful civilian career transition. JLL supports reasonable accommodation for applicants with disabilities.
Location: On‐site – Sydney, NSW.
Job Reference: REQ509499.
Equal Opportunity Statement Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
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