Lead Dental Receptionist
Be the Calm, Confident Heart of a Supportive Dental Team
If you're an experienced Dental Receptionist looking for a practice where your contribution is genuinely valued, this role offers the stability, respect, and professional growth you've been searching for. This is an opportunity to step into a lead reception position within a warm, supportive team that appreciates maturity, emotional intelligence, and a steady, welcoming presence.
This role is ideal for someone who wants to grow, be mentored, and eventually raise others up — becoming a confident leader who supports both patients and colleagues with clarity and care.
About the Role
As the lead receptionist, you will play a central role in the smooth daily operation of a busy preventive dental practice. Your work will directly support both patients and clinicians, ensuring the front office runs with confidence, consistency, and genuine warmth.
Your Key Contributions
* Leading the front office team with a calm, organised, and welcoming approach
* Managing the appointment book with precision, including payments, cancellations, and emergencies
* Overseeing essential administrative tasks such as monthly reporting, correspondence, and supply management
* Ensuring accuracy in treatment plans, bookings, and financial processes
* Daily use and oversight of EXACT practice management software
This is a role for someone who enjoys being the reliable anchor of the practice — the person who keeps everything running smoothly while creating a positive experience for every patient.
Who They're Looking For
The ideal candidate is a mature, grounded professional who brings warmth, competence, and emotional intelligence to their work. Someone who:
* Maintains a steady, positive presence even on busy days
* Understands the business side of dentistry and the importance of a full, well‑managed schedule
* Communicates clearly and confidently with patients and colleagues
* Has a proactive, growth‑oriented mindset
* Brings genuine empathy and professionalism to every interaction
* Enjoys being part of a supportive, collaborative team
* Wants to grow into a stronger leader — with mentoring, coaching, and the opportunity to raise others up
This is a role for someone who takes pride in doing things well and appreciates a workplace that values kindness, communication, and consistency.
Working Life & Benefits
You'll be joining a practice that invests deeply in its people and believes in creating a healthy, supportive workplace.
You can expect:
* Significant growth opportunities, including mentoring, leadership development, and coaching
* Ongoing training through Prime Practice and other professional development programs
* A strong, connected team culture with daily huddles and regular meetings
* Access to an Employee Assistance Program (EAP) and external coaching
* Full‑time hours, Monday–Friday, with 8:00/8:30 am starts and 5:30 pm finishes
* A professional uniform is provided
* Team lunches, social events, and a genuinely positive environment
* Remuneration of $30–$40 per hour, negotiable on experience and qualities
* Flexibility for the right candidate, including potential salary sacrifice or additional leave
This is a workplace where the right person will be supported, encouraged, and guided to grow — and help others grow too.
Ready to Step Into a Role That Truly Values You?
If you're ready to bring your experience, maturity, and supportive leadership to a practice that genuinely appreciates its team, we'd love to hear from you.
Apply
Please submit your resume and a brief cover letter explaining why this role is the right next step for you. Email or Apply Now.