Job Role: Frontline Customer Liaison Officer
Key Responsibilities:
* Manage customer interactions and provide a single point of entry for all residential and acute aged care services.
* Ensure a smooth, supportive, and professional experience for customers by effectively managing databases and tracking transactions.
Core Skills Required:
Administrative skills, organisational abilities, interpersonal skills, multitasking, prioritising, teamwork, maintaining accurate records, archiving.
About this role:
This is an exciting opportunity to work in a dynamic environment where you will interact with internal and external stakeholders, providing exceptional support to customers.
About Us:
Our health service provides a range of services to the local community, including acute, sub-acute, aged care, and community services.