Job Description
The Operations Supervisor plays a critical leadership role in managing the end-to-end operations of our depots in Townsville and Rockhampton. This involves overseeing the activities of Coach Captains, ensuring their shifts are covered in accordance with the Greyhound Australia Enterprise Agreement and legislative requirements.
Responsibilities
* Proactive and cooperative member of the Operations Department
* Be the primary point of call for Townsville and Rockhampton operations
* Ensure all Coach Captains' shift changes comply with internal and external fatigue management regulations, standards and legislation
* Assist others to manage incidents in region
* Accept on-call responsibilities on a rotational or as required basis including weekends and public holidays
* Maintain work standards and motivation, set high goals and standards for self and the team in region
* Provide staff with documented feedback of performance
* Comply with human resources, industrial relations and safety policies, procedures and practices
* Embrace and implement new technologies when appropriate
* Compliance with government and regulatory authorities
Requirements
* Leadership experience, with the ability to guide, influence, and inspire others toward achieving a common goal (Essential)
* Experience in administrative, logistics or transport roles
* Completion of competency "Administer the implementation of fatigue management strategies" or the ability to do so
* Commitment to compliance with company's fatigue management and fitness for duty policies and procedures
* Strong customer orientation and a preparedness to work with and through others to achieve results
* Intermediate to advanced computer skills (Microsoft Office and company systems)
* Tertiary qualifications in appropriate Logistics, Transport based discipline or relevant industry experience
Benefits
This is an exciting opportunity to be part of a growing organisation that prioritises safety and quality. The Operations Supervisor will be responsible for leading a team and making key decisions that impact the success of our operations. If you are a motivated and enthusiastic individual who is passionate about relationship building, we encourage you to apply.