Branch Customer Advisor – Banking – Smithfield
We are seeking a customer-obsessed individual to deliver a seamless, consistent, and tailored customer experience every day. Our people prioritise the needs and satisfaction of the customer above all else, fostering innovation and creating strong, lasting customer relationships.
Key Responsibilities:
* Support NAB's Smithfield branch by being the first point of contact for our customers, putting them at the centre of everything you do.
* Identify the most suitable products and services for customers, such as account opening, unsecured lending, and banking transactions.
* Demonstrate our Smarter Banking options (self-service and digital) for customers, making banking simple, easy, and secure.
What We Offer:
* Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards, and insurances.
* An extensive range of benefits and discounted offers on travel, fitness, events, and technology.
* Variety of leave benefits, including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave.
What We're Looking For:
* A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
* A team player with a keen eye for detail, ensuring every transaction is efficient and accurate.
* Customer-centric thinking and an appreciation for inclusion and the diversity of our customers.
* No banking experience required - full training provided.
We are committed to providing an environment where you can work your way. We know that our people make us who we are, and we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.
How to Apply:
For details on the recruitment process and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
We are an equal opportunities employer and welcome applications from diverse candidates. If you think this role is the right fit for you, we would love to hear from you.
#J-18808-Ljbffr