About
Jane Ledger Interiors is a boutique design studio specialising in custom residential projects. We deliver full-service design and furnishings projects to a select number of clients each year. At the heart of our work is an understanding that true luxury lies not only in the outcome, but in the way the design experience is delivered to our clients.
In 2026, we are opening up a beautiful opportunity for a Design Concierge to join the studio. This role is central to the delivery of our concierge-level offering, providing particular support to premium turn-key furnishings projects.
Why this Role
As JLI continues to deliver increasingly customised residential projects, the Design Concierge role ensures that every detail of the client experience is managed with intention and care. This position exists to protect the quality of both the creative process and the service journey, providing structure, continuity, and clarity behind the scenes, so our clients experience a seamless and professional design process from first meeting through to implementation.
Responsibilities
The Design Concierge is responsible for guiding projects through the JLI 10-step design process with precision, clarity, and calm. You will be highly organised, systems-driven, and confident operating in a premium, high-expectation segment of the market.
Key responsibilities include:
* Managing clients and projects through the JLI design process
* Building, documenting, and refining studio processes and workflows
* Managing JLI's end-to-end white glove procurement process
* Providing design, curation and presentation support to the Creative Director
* Liaising with suppliers, design contractors and collaborating partners of the studio to meet client care and excellence standards
* Supporting the Creative Director with elevation tools to enhance the client experience
About You
This role will suit an experienced professional who thrives on order, has a client-focused mindset and loves to implement.
You may come from a design background, where you have gained specialised experience and product knowledge in a field such as furniture, lighting, bathware or cabinetry. Or you may come from a corporate or professional services environment, or a luxury retail or services setting, where discretion, accuracy, and client care are second nature.
You will bring:
* A strong understanding of luxury procurement and the expectations of high-end residential clients
* Outstanding attention to detail and a natural love of systems, structure, and organisation
* Confidence and poise when communicating with clients, suppliers and collaborating partners
* A calm, solutions-focused approach to problem solving
* Excellent relationship skills and a desire to help people
* Curiosity about people, products and lifestyles
Technical Skills
* Proficiency in Trello (or similar project delivery platforms)
* Strong Excel skills for procurement and tracking
* Programa experience highly regarded
* Advanced capability in AI tools and custom GPTs to streamline systems and improve studio efficiency over time
* InDesign (or equivalent) for client presentations
Location & Structure
* JLI is based in Claremont, Western Australia
* Work from home, with in-person liaison preferred at key stages
* Contract-based role initially, with the opportunity to evolve
How to Apply
We have some incredible projects coming to life in 2026 delivering a luxury design experience for beautiful clients.
If this sounds like the next chapter you've been looking for, I'd love to hear from you. Submit your application via the Apply button. Alternatively send your resume to or phone for a confidential chat.