Overview
We are seeking a Business Banking Manager to join the Adelaide Metro Business Banking team. You will lead lending efforts and provide advisory services to a diverse range of SME and commercial broker and proprietary customers, focusing on delivering integrated financial solutions and risk management.
Responsibilities
- Take charge of every step in the lending journey, ensuring a seamless and exceptional experience for brokers and customers with lending facilities.
- Maintain top-tier service standards for commercial brokers, ensuring NAB’s service excellence in every interaction.
- Collaborate with the BDM team to drive innovation, boost performance, and achieve ongoing success together.
- Assess economic value and risk potential of recent business.
- Educate customers about their business options, providing sound advice about risk and growth opportunities.
- Proactively leverage networks of internal and external contacts to identify new referral opportunities.
- Implement initiatives to support customer acquisition in the local market.
- Discuss customers’ proposed annual business plans and prepare and submit lending proposals.
What we’re looking for / Qualifications
- A hunger to find new opportunities and build long-lasting relationships.
- A genuine passion for customer service.
- Excellent communication skills.
- A curiosity to drive efficiencies and effectiveness across the team and value chain by modelling NAB’s values and behaviours.
- Experience in lending and the ability to read and interpret customer financials.
Inclusion and Workplace Culture
A diverse and inclusive workplace works better for everyone. We are committed to equity, respect, and celebrating authentic identities. We strive to foster an inclusive environment, with Employee Resource Groups (ERGs) and pathways to work that accommodate different needs.
For details on the recruitment process, accessibility, or alternate methods to apply, please refer to NAB Careers. If you require adjustments, please contact the NAB Careers team via the Careers page.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Finance and Sales
- Industries: Banking
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