Job Title: Senior Business Operations Lead
The ideal candidate will be a seasoned leader with a strong track record of driving business growth, improving operational efficiency, and fostering a high-performance culture.
Key Responsibilities:
* Lead the development and execution of strategic plans to drive revenue growth, improve profitability, and enhance customer satisfaction.
* Oversee all aspects of commercial operations, including campaign delivery, client relationships, and vendor management.
* Collaborate with cross-functional teams to ensure seamless delivery of campaign assets, meet client objectives, and align with brand standards.
* Focus on talent management, employee engagement, and cultural development to build a high-performing team.
* Embed accountability, continuous improvement, and data-driven decision-making across the organization.
Requirements:
* Senior leadership experience (GM, COO, Commercial Director, or similar) within media, publishing, or digital agency environments.
* Proven success growing revenue and scaling operations while safeguarding team culture.
* Experience leading multidisciplinary teams across sales, creative, content, and operations.
* Confident spokesperson and presenter with strong industry presence.
* Deep understanding of digital content, ad yield, and social media-led campaigns.
* Commercially sharp, data-literate, and systems-savvy.
* Knowledge of Australian employment law and operational compliance.
Benefits:
* Opportunity to lead a dynamic and fast-paced business with a strong focus on innovation and growth.
* Chance to develop and implement strategic plans that drive business outcomes.
* Collaborative and supportive work environment with a talented team.
Reporting & Structure:
Reports To: Founders
Direct Reports: All staff & consultants
Meeting Rhythm: Weekly leadership huddles, monthly financials, quarterly KPI resets