The Performance and Reporting Manager will work across all account service lines, including Property Management, Facilities Management, Finance, Vendor Management, Shared Services, PSC, Risk & Compliance, and Sustainability.
Job Description
Key Responsibilities
1. Maintain and enhance client reporting portal (Triana/Power BI) by creating or updating dashboards and reports, and analysing data requirements.
2. Maintain and enhance automation (Power Automate/Alteryx) by creating or updating automation workflows.
3. Provide ad hoc reporting and support other teams with their data requests.
4. Document user requests and change requests to support change management and quality control.
5. Monitor and investigate data issues reported by other teams to understand their causes and implement measures to prevent recurrence.
6. Run and analyse data integrity reports to identify root causes of data quality issues.
7. Document data reporting processes and identify opportunities for improvement to facilitate effective data management.
8. Promote and exemplify the Cushman & Wakefield culture, modelling required behaviours and holding others accountable for their actions, especially regarding standards.
9. Ensure compliance with Cushman & Wakefield HSSE policies and relevant procedures.
10. Create tools and templates to support business improvement initiatives across the account.
11. Produce and deliver recurring and ad hoc reports as requested.
12. Monitor data quality and consistency to ensure accurate reporting across the account.
13. Develop new dashboards and reports (Power BI) to provide insights to Cushman & Wakefield and client users.
14. Provide operational support for existing and new applications.
Background and Experience
* At least 5+ years of relevant experience in technology management.
* Strong analytical skills and proficiency with large data sets.
* Advanced Excel skills, including automation (VBA).
* Ability to work independently and collaboratively within local and national teams.
* Experience in Power BI development.
* Experience reviewing and improving data quality.
* Experience in Property and Facilities Management is preferred.
Required Qualifications
* Must hold or be willing to obtain security clearance.
Qualifications & Technical Skills
* Degree in Computer Science or equivalent.
* Power Apps (desirable).
* Alteryx (desirable).
* JDE or other ERP administration experience (desirable).
* Knowledge of SQL and databases.
* Advanced Excel skills for developing automated reports or templates.
* Strong communication and documentation skills.
As a leading global real estate services firm transforming the way people work, shop, and live, Cushman & Wakefield offers:
* Competitive salary and career progression opportunities.
* 4 weeks of annual leave (pro-rata for part-time employees).
* Being part of a growing global company.
* A supportive and flexible work environment.
Our vision is a future where people simply belong.
We support and celebrate inclusive causes daily, embracing diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, and veteran status. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply as part of our commitment to RAP.
We embed DEI into our culture, living it every day. Join us if you share this commitment.
We are dedicated to maintaining safe and healthy workplaces and client spaces.
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