**Dream Destination Role**
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Job Summary
We are seeking a highly skilled and customer-focused professional to join our team as a representative. As the face of our brand, you will interact with customers at the rental counter, complete rental bookings, and respond to general inquiries.
Key Responsibilities
* Establish customer car rental needs by actively listening
* Review add-ons and services to determine what best suits the customer
* Communicate rental procedures and guidelines effectively
* Complete rental bookings in a timely, efficient, and accurate manner
* Answer customer questions and inquiries
Required Skills and Qualifications
To succeed in this role, applicants must have:
* A full (unrestricted) and valid driver's licence
* The ability to work in a fast-paced environment while delivering exceptional customer service
* Previous experience within retail, hospitality, customer service, or similar roles
* The ability to follow procedures and adhere to company guidelines and standards
Benefits
As a valued member of our team, you will enjoy:
* $40.05ph + loadings + commission incentives
* Employee discounts on car rental across various brands
* A wellbeing program incl. life insurance + discounted health insurance + superannuation options
* Access to Perkbox – discounts and offers with hundreds of retailers and big brands
* An Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Who We Are
Join a team of like-minded professionals who are passionate about delivering exceptional customer experiences. Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.