Technical Support Role
This is an exciting opportunity for Aboriginal and Torres Strait Islander peoples to join a team as a Service Desk Technician or Process Administrator.
As a key member of the team, you will provide technical support to customers, help resolve common IT issues, and work collaboratively with teams to ensure seamless operations.
Key Responsibilities:
* Providing technical assistance to customers via phone, email, and in-person.
* Resolving common IT issues and escalating complex problems to senior technicians.
* Collaborating with teams to achieve business objectives and improve customer satisfaction.
* Developing and maintaining knowledge of company products and services.
What You'll Bring To The Table:
* A can-do attitude and willingness to learn.
* Strong work ethic and good communication skills.
* Team player mindset and attention to detail.
* Customer-focused approach and ability to work under pressure.
What We Offer:
* Growth-focused culture with opportunities for formal training, mentoring, and vendor exam support.
* Advance your career with access to new roles via our internal 'Opportunity Marketplace' careers hub.
* Flex your work with hybrid options, flexible hours, mobility, and part-time roles (customer needs permitting).
* Celebrate together with social events, cultural celebrations, end-of-year functions, and more.
* Wellbeing matters with health and wellness resources, tailored leave, and support options.
How to Apply: