RAC WA Joondalup, Western Australia, Australia
Join or sign in to find your next job
Join to apply for the Workforce Planner role at RAC WA
RAC WA Joondalup, Western Australia, Australia
1 day ago Be among the first 25 applicants
Join to apply for the Workforce Planner role at RAC WA
Get AI-powered advice on this job and more exclusive features.
With over 1.3 million members, RAC is one of WA's most iconic and trusted brands. We are a purpose-led organisation committed to connecting people to a shared purpose, fostering growth by removing obstacles, and leading change to create sustainable value for members, being the driving force for a better WA
We are currently seeking an experienced Strategic Workforce Planner to join the dynamic Workforce Management team. In this role, you will be responsible for strategically planning and forecasting our workforce needs, ensuring optimal staffing levels throughout our contact centres or our network of Member Service Centres team which consists of over 400 passionate people.
Key Responsibilities:
* Analize historical data and trends to develop accurate workforce forecasts
* Develop and maintain effective scheduling strategies to ensure optimal staffing levels, prioritising cost-effectiveness and member experience
* Implement and execute strategic workforce planning strategies to enhance operational efficiency, ensuring continual improvements in forecast accuracy and resourcing processes.
* Provide regular reports and analysis on workforce performance, staying proactive in identifying risks and issues.
* Stay informed on workforce management practices, utilizing tools to adapt and improve scheduling processes.
Experience required:
* In-depth understanding of workforce management planning tools including excel, power BI etc, to facilitate efficient delivery of objectives
* Demonstrated experience in delivering high level strategic initiatives and project work.
* Experience in project management (highly desirable)
* Capability to apply project management skills to streamline processes and enhance overall efficiency
* Strong analytical and problem-solving skills specifically tailored to meet the demands of project delivery.
* Excellent communication and collaboration abilities.
What can we offer you?
* Secure a full-time, permanent position working within your local community
* Genuine career development pathways, supported by ongoing training and mentorship, offering tangible advancement opportunities.
* Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
* An inclusive & supportive environment, enabling all abilities to strive for success.
* Professional career development & ongoing training.
* Generous discounts on home, contents & car insurance, plus free roadside assistance.
* Member benefits & opportunity to join a very active Social Club.
We are looking for an enthusiastic professional who will thrive in a culture of continuous improvement. Apply with an online application - please send us your CV showcasing what you can bring to the team.
How To Apply
Please submit your resume by clicking Apply Now.
Application deadline is Friday 25th April 2025
We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Project Management and Information Technology
* Industries
Consumer Services
Referrals increase your chances of interviewing at RAC WA by 2x
Sign in to set job alerts for "Workforce Planner" roles.
Perth, Western Australia, Australia 1 week ago
Perth, Western Australia, Australia 2 weeks ago
Perth, Western Australia, Australia 6 days ago
Perth, Western Australia, Australia 1 week ago
Perth, Western Australia, Australia A$75,911.00-A$88,185.00 2 weeks ago
Joondalup, Western Australia, Australia 1 week ago
Welshpool, Western Australia, Australia 1 month ago
Perth, Western Australia, Australia 4 months ago
Canning Vale, Western Australia, Australia 7 hours ago
Subiaco, Western Australia, Australia 1 week ago
Subiaco, Western Australia, Australia 6 days ago
Rivervale, Western Australia, Australia 1 week ago
Perth, Western Australia, Australia 1 week ago
Internal Dispute Resolution Representative
Perth, Western Australia, Australia 17 hours ago
Welshpool, Western Australia, Australia 2 weeks ago
Perth, Western Australia, Australia 1 month ago
Perth, Western Australia, Australia 2 weeks ago
Joondalup, Western Australia, Australia 3 weeks ago
Perth, Western Australia, Australia 3 weeks ago
Perth, Western Australia, Australia 2 weeks ago
Customer Engagement Consultant Bankwest (Perth)
Perth, Western Australia, Australia 7 hours ago
Perth, Western Australia, Australia 4 days ago
Perth, Western Australia, Australia 1 year ago
Perth, Western Australia, Australia 2 weeks ago
Joondalup, Western Australia, Australia 1 week ago
West Perth, Western Australia, Australia 5 days ago
Perth, Western Australia, Australia 2 weeks ago
Perth, Western Australia, Australia 3 weeks ago
Perth, Western Australia, Australia 4 weeks ago
Perth Airport, Western Australia, Australia 1 week ago
Perth, Western Australia, Australia 2 weeks ago
West Perth, Western Australia, Australia 1 week ago
Customer Engagement Consultant Bankwest (Perth)
Perth, Western Australia, Australia 1 week ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr