Senior Support Worker (Nights) – Lead, Support and Make a Difference
Pay Rate: £13.93 per hour
Job Reference:
Salary: £13.68 per hour
Location: Southport
Hours Per Week: 40
Job Start Date: To be confirmed
About the Role
As a Senior Support Worker, you will provide high‑quality support to people we support, ensuring their personal needs, daily living, and social activities are met.
* Follow person‑centred care plans, ensuring ongoing review and updates in collaboration with management.
* Administer and accurately record medication in line with procedures.
* Ensure service users access the community, attend medical appointments, and develop independence.
* Maintain a safe and clean environment, ensuring high standards of hygiene and personal care.
* Accurately complete daily records, incident reports, and other key documentation.
* Support individuals in managing their personal finances and maintaining relationships with family and professionals.
* Follow company safeguarding policies, escalating concerns appropriately.
Additional Responsibilities
* Mentor and guide support workers, ensuring they have the tools and confidence to provide high‑quality care.
* Oversee daily documentation to ensure accuracy and compliance.
* Contribute to supervisions and performance reviews of support workers.
* Organise and lead shifts, ensuring responsibilities are clearly allocated and completed.
* Identify performance issues within the team and escalate where necessary.
* Take responsibility for daily audits to ensure the service meets regulatory and company standards.
* Ensure policy and procedures are followed at all times, acting as the first point of contact for guidance and escalation.
* Assist with new colleague inductions, including agency staff.
* Participate in the senior on‑call rota, providing additional leadership support when needed.
What We're Looking For
We are looking for an experienced and motivated leader who is passionate about delivering high‑quality care and mentoring others.
Essential
* Experience leading a team in a care environment.
* Background in health and social care, with a strong understanding of best practices.
* Ability to problem‑solve and use initiative in a fast‑paced environment.
* Experience in conflict resolution and de‑escalation techniques.
* Proven ability to follow and maintain company policies and procedures.
* Flexibility to meet the needs of the service, including participation in an on‑call rota.
Preferable
* A Health and Social Care qualification.
* A valid driving licence.
* Previous experience as a Senior Support Worker.
* Experience working with external care professionals.
* Experience in complex and challenging environments.
Why Join Us?
* Step into a leadership role with opportunities for growth.
* Ongoing training and development to enhance your skills.
* Supportive team environment where your leadership makes a difference.
* Varied & rewarding role – every day is different
Our Values
* Everybody Matters – Ensuring inclusivity and respect for all.
* Honesty & Integrity – Maintaining transparency and trustworthiness.
* Passionate & Resilient – Demonstrating enthusiasm and commitment.
* Positivity – Fostering a positive, uplifting environment.
* Professional Excellence – Striving for excellence in all aspects of care.
MPSW
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