Store Manager | Swatch & Tissot | DFO South WharfJoin to apply for the Store Manager | Swatch & Tissot | DFO South Wharf role at Swatch GroupStore Manager | Swatch & Tissot | DFO South Wharf1 week ago Be among the first 25 applicantsJoin to apply for the Store Manager | Swatch & Tissot | DFO South Wharf role at Swatch GroupGet AI-powered advice on this job and more exclusive features.About Swatch & TissotColourful, happy, loud, sharp, and forever re-interpreted in different ways. Since the “second watch” was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days!About Swatch & TissotColourful, happy, loud, sharp, and forever re-interpreted in different ways. Since the “second watch” was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days!Since 1853, Tissot has been a leader in Swiss watchmaking, blending craftsmanship, quality, and a passion for performance and precision. Our iconic products, like the Tissot T-Touch and the innovative Tissot T-Touch Connect Solar, which uses solar energy and connected technology while ensuring privacy, showcase our tradition of pioneering designs. Tissot's commitment to sport is evident in our role as the Official Timekeeper for major events like the NBA, FIBA, Tour de France, La Vuelta, and MotoGP. We continue to offer a range of innovative and traditional watches, earning trust through our dedication to quality, authenticity, and excellence.The RoleThe Store Manager plays a pivotal role in driving the success of our multi-branded Swatch & Tissot outlet store in Melbourne. We’re seeking a dynamic leader who fosters a positive, professional, and engaging team environment. The ideal candidate will be a hands-on, strategic thinker with a strong business mindset, a passion for customer service, and a proven ability to motivate teams, drive sales, and deliver operational excellence.Key ResponsibilitiesLead by example on the sales floor, consistently motivating the team to achieve targetsManage team performance, addressing issues constructively and supporting developmentManage store rosters and administer time and attendance systemsDeliver employee induction programs and ongoing training to elevate sales skillsOversee recruitment in collaboration with the Retail Manager and Recruitment OfficerIdentify skill gaps and coach team members to enhance individual and team capabilityEnsure compliance with company and brand policies and proceduresComplete daily operational reports and distribute to relevant stakeholdersOversee inventory processes including receiving, stock counts, and quality controlEnsure high customer service standards and manage escalated complaints when requiredSkills And ExperiencePrevious experience in a retail management position within a high-volume storeHigh skill set in driving sales and achieving KPI’sExperience with rostering, staff management and other day to day operationsHighly developed in customer serviceSkilled in providing feedbackExcellent oral and written communication skillsSound administrative skills and training experienceOrganised with fantastic time management skillsBuilding and sustaining professional working relationshipsStrong analytical and problem-solving skillsComputer literacy skills (Word, Excel, PowerPoint)How To ApplyClick APPLY to submit your application.Job Location: Shop TB94, 20 Convention Centre Place, South Wharf, 3006 Melbourne, Australia (Victoria)Company Address: The Swatch Group (Australia) PTY. 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