**Your new opportunity**:
This role will see you acting as the first point of contact for service enquiries and co-ordinating day to day administration of the branch.
In this role you will:
- Coordinate service administration support to ensure that all processes are completed in a timely manner
- Action and rectify queries and complaints to maintain good customer relations
- Ensure that all parts and service invoices are checked, matched, coded approved and receipted and stored appropriately
- Raise, maintain and receipt purchase orders and general local purchasing for the Branch
- Undertake general clerical duties such as, but not limited to - arranging appointments and meetings, filing, typing, photocopying, processing labour entries, mail & petty cash.
**About you**:
- Excellent communicator
- Display sound time management and organisational skills
- Minimum of 2 years administration or clerical experience
- Exceptional customer service skills and experience in a service department operation
- Alignment with Penske values of Ownership, Passion, Teamwork, Integrity and Care.
**Added benefits**:
- More than 20 sites across Australia & New Zealand.
- Flexible work arrangements.
- Penske Power-Up Day - An additional paid day off for all permanent employees.
- Refer a friend and we'll pay you $4,000 for Diesel Technicians, Service and Parts Advisors & $1,000 for all other roles (conditions apply).
- Commitment to career development and progression.
- Commitment to providing the highest levels of safety, technical and leadership training.
- Reward and Recognition Programs.
- Employee Assistance Program.
- Family Friendly benefits.
- Access to discounted travel, health insurance & motor vehicle leasing options.
**About Penske**:
With over 1,100 employees across Australia and New Zealand, **Penske** is an iconic brand in both the business and racing worlds and a Fortune 500 company with a global presence. Operating across some of the most dynamic on and off-highway markets in the country, including road transport, energy solutions, mining, rail, defence and commercial marine and the leading distributor of premium power systems solutions.
**Be ambitious. We are.**
**_ Penske Australia & New Zealand are committed to supporting veteran employment_