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Store manager

Launceston
Mortels Sheepskin Factory
Store Manager
Posted: 4 January
Offer description

Mortels Sheepskin Factory – Launceston TAS

Mortels Sheepskin Factory | Full-Time or Part-Time (Job Share Considered)

Mortels is a proudly Australian, family‑owned business with a rich manufacturing history dating back to 1958. We are seeking a capable, grounded and people‑focused Store Manager to lead our Launceston store and represent our brand with warmth, consistency and professionalism.

This role is ideal for someone who values responsibility, stability and leadership—and who understands that a successful store runs smoothly, calmly and reliably for staff and customers alike.


The Role

As Store Manager, you will be responsible for the day‑to‑day operation of the Launceston store, including:

* Driving sales through excellent customer service and product knowledge
* Inventory management—monitoring stock levels, ordering, receiving and stock control
* Staff leadership—training, rostering, mentoring and supporting the team
* Visual merchandising and maintaining high presentation standards
* Coordinating with other Mortels stores on fulfilment, packaging and shipping of online orders
* Liaising with our marketing team, including supplying photos and short videos as required
* Updating and managing local store social media pages
* Ensuring the store is open, operational and well‑staffed every business day

This is a hands‑on leadership role, suited to someone who leads by example and takes pride in a well‑run store.


Employment Options

We are flexible and open to the right structure for the right person:

* Full‑time (5 days per week, with flexibility to cover 6–7 days when required at short notice)
* Part‑time / Job Share (2 managers sharing responsibility across 7 days)

Start date: Late January

Training:

* Approximately 3 weeks in-store with the outgoing manager in Launceston
* 1 week training at our Head Office / Store / Factory in Thornton, NSW (travel arranged)


About You

You will bring maturity, calm leadership and strong personal accountability to the role. We are looking for someone who:

* Has experience in retail management or senior retail leadership
* Is organised, reliable and confident making decisions
* Leads with wisdom, consistency and emotional intelligence
* Can inspire and motivate others through steady, respectful leadership
* Understands the importance of commitment, loyalty and responsibility in a small team
* Is physically capable of moving stock between ground and first floor levels, including navigating a historic timber staircase
* Values a people‑first workplace while maintaining strong focus on business continuity

While we are a family‑first business in values, it is essential our managers share a strong commitment compass —ensuring the business operates smoothly, professionally and without unnecessary drama.


Performance & Support

We do not operate on formal KPIs. However, we do have clear expectations around:

* Customer Service standards
* Store standards
* Team engagement
* Business growth

You will be supported with established systems, strong marketing, quality Australian‑made products, and a collaborative head office team to help you succeed.


Mandatory Requirements

* National Police Check (provided with application or at interview stage)
* References from previous employers or personal references from respected members of the community
* Availability to work weekends and additional days when required


Why Join Mortels

* Long‑established, values‑driven Australian family business
* Supportive leadership and genuine respect for staff
* High‑quality, Australian‑made products you can be proud to represent
* A stable role with autonomy, trust and responsibility

If you are looking for a leadership role where integrity, reliability and people skills matter, and where your contribution genuinely counts, we would love to hear from you.

Apply via SEEK with your resume and a short cover letter outlining why this role suits you.

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