Are you looking to start your career in a professional office environment?
Do you enjoy helping people, staying organised, and learning new skills?
We’re looking for a motivated and friendly Administration Assistant to join our supportive Insurance Broking team on the Gold Coast. No insurance experience is required — we’ll teach you everything you need to know.
This role is ideal for someone coming from retail, hospitality, reception, or a school‑leaver / early‑career background who’s ready to build a long‑term career.
This is a rare opportunity to work alongside our experienced team within one of Australia’s largest insurance broking providers. We are proudly independent – not owned by a bank or insurance company – with offices located across the country. Our mission is to deliver quality advice, exceptional service, and a comprehensive range of insurance solutions to our valued clients
About the Role
You’ll work closely with experienced brokers and administrators, providing day‑to‑day support while learning the fundamentals of insurance and office administration.
Your duties will include:
* Supporting brokers with general administrative tasks
* Assisting with client enquiries (email and phone)
* Preparing documents and correspondence
* Learning to use insurance systems (full training provided)
* Helping process policy updates, endorsements, and cancellations
* Keeping client records accurate and up to date
You won’t be expected to know everything on day one — training and ongoing support are provided.
What We’re Looking For
We’re looking for attitude over experience. You’ll bring:
* A friendly, professional manner
* Willingness to learn and take initiative
* Strong attention to detail
* Good time management and organisation skills
* Confidence using computers and learning new systems
* A positive, team‑focused approach
Previous office or insurance experience is not required.
What’s in It for You?
We pride ourselves on creating a supportive and rewarding environment. Our benefits include:
* Full training and career development opportunities
* Supportive and welcoming team environment
* Clear pathways into insurance broking or senior admin roles
* Free domestic and international travel insurance
* Regular social events and team activities
* $250 Wellbeing Voucher every 6 months
How to Apply
If this sounds like the role for you, we’d love to hear from you. Please submit your cover letter outlining your interest and a current resume.
Please no external recruitment agency contact.
Only successful candidates will be contacted.