Major Responsibilities
Counselling for Individuals / Couples / Families
▪ Evidence based intake, assessment and counselling
▪ Professional and ethical management of client case load
o Provision of one evening shift per week
o Maintain a minimum counselling session rate equivalent to 1050 sessions p.a. pro rata for a
full-time counsellor (i.e. minimum of 5 clients per 7.6 hours, including EAP services)
▪ Develop and maintain effective relationships with local organisations and referring agencies
▪ Active commitment to professional development, case presentations, peer support and supervision
▪ Co-facilitate safe and timely psycho-educational group programs, in consultation with the Program
Manager, Family Relationship Services
▪ Provide EAP services in consultation with the Program Manager, Family Relationship Services
▪ Primary consultation with organisations where a critical incident has occurred, followed by intervention
on-site or other venues as arranged with affected employees
▪ Identify and follow up risk issues as required
▪ Refer clients to internal (e.g. FaRS psycho-educational group programs, MBCP) or external (e.g.
primary care, stepped care, specialist agencies) as appropriate
▪ Undertake additional duties as directed by management in accordance with grade
Data Collection, Administration and Reporting
▪ Client record management and information sharing complies with organisational, funding body and
legislative requirements
▪ Ensure every interaction pertaining to each client is well documented within specified timeframes
▪ Assist in program review and evaluations, including any initiated by funding bodies
Continuous Quality Improvement
▪ Maintain compliance with current Relationship Matters’ Policies and Procedures, including updates as
relevant
▪ Use current organisational/program tools and templates as available on the intranet
▪ Maintain collective responsibility to ensure the Policies, Procedures, tools and templates remain
evidence informed and fit for purpose, in consultation with Regional Manager, Program Manager and
Executive Manager Client Services
Workplace Health and Safety
▪ Comply with relevant legislation and organisational practices regarding workplace health, safety and
environmental responsibility
▪ Participate in training, drills and procedures as directed
▪ Take reasonable steps to prevent risks to health and safety
▪ Report workplace incidents, hazards, accidents and emergencies in a timely manner to the OH&S
Representative
Key Selection Criteria
Technical Expertise
▪ A minimum of 2 years’ experience in counselling (focused psychological strategies)
▪ Demonstrated understanding of client centred practice, risk assessment and safety planning
▪ Demonstrated understanding of the Mental Health Act 2014
▪ Computer literacy
▪ Experience working with Aboriginal people, people from CALD backgrounds, people with substance
use disorders, children, people who use family violence and/or victim survivors is highly desirable
▪ Experience in psycho-educational group programs, EAP counselling and critical incident responses is
desirable
Personal Qualities
▪ Affinity with Relationship Matters values
▪ Demonstrated ability to work as part of a team and with autonomy and effective time management
▪ Generosity of spirit
▪ Highest ethical and professional standing
Qualifications
▪ Tertiary qualifications in Psychology / Social Work / Occupational Therapy / Mental Health Nursing
▪ Additional credentials in mental health (e.g. MHASW, BAMH endorsement OT)
▪ Professional registration with APHRA or AASW
▪ Provisional Psychologists are able to apply
For more information click in the link given below:
https://relationshipmatters.com.au/wp-content/uploads/2023/12/Mental-Health-Counsellor-SE-Region-PD-December-2023_.pdf