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Job no:
******
Work type:
Full time
Location:
Melbourne - Central
Categories:
Retail - Management
Premier Retail is an iconic Australian retailer and owns two of the most exciting and fastest-growing retail brands, Peter Alexander and Smiggle. Born from homegrown beginnings, our stores now stand proudly on some of the most famous high streets and popular shopping centres around the world. Today, Premier Retail operates over 450 stores and employs more than 5,000 team members across Australia, New Zealand, Singapore, Malaysia, Ireland, and the United Kingdom. Premier Retail also operates a wholesale distribution channel whereby select wholesale retail partners sell Smiggle products in an additional 15 countries. Our team is focused on delivering great service to our customers and bringing new product offerings to life.
ABOUT THE ROLE
We are looking for a
Loss Prevention Manager
to join our Loss Prevention Team
The
Loss Prevention Manager
is responsible for protecting company assets, minimising shrinkage, and ensuring compliance across the retail environment. This role oversees investigations into theft, fraud, and policy breaches, while providing data-driven insights to support retail teams and strengthen risk management. By combining training, strategic leadership, and compliance oversight, the position drives operational excellence and delivers measurable results in shrinkage reduction.
RESPONSIBILITIES
Contribute to Loss Prevention policies and procedures in line with Company objectives
Monitor shrinkage trends, identify contributing factors, and implement targeted action plans
Lead investigations into theft, fraud, and policy breaches
Conduct regular reviews of store operations, cash handling, and inventory management
Ensure compliance with company polices & procedures
Collaborate with key stakeholders to strengthen operational integrity
Manage CCTV, and physical security systems
Train staff on emergency response, workplace safety, and theft prevention
Collaborate with local law enforcement and external partners as needed
Partner with LP team members to deliver KPI results
Deliver training programs to build awareness and accountability across retail teams
Promote a culture of responsibility and operational excellence
Leverage BI Reporting and analytics to detect areas of non-compliance
Investigate theft, fraud, and policy breaches, with thorough evidence gathering and clear reporting
SKILLS & EXPERIENCE
Ideally a minimum of 5 years' experience in retail loss prevention, risk management or a comparable leadership role
Highly desirable, proven experience in investigations and data analytics, with proficiency in Power Bi and advanced Excel
Strong problem-solving abilities, demonstrating high integrity and keen attention to detail
Highly valued, experience with security systems, including CCTV and EAS technologies
Excellent communication skills, with the ability to deliver training and collaborate effectively with key stakeholders to drive results
Skilled in conflict resolution, able to meet deadlines and work independently with sound judgement
PERKS
Generous staff discount and access to our sample sales
Central office location based on St Kilda Rd, with direct access to the picturesque Fawkner Park
Work closely within a high performing, supportive and collaborative environment
Engage in continuous learning and development programs to enhance your skills and foster personal and professional growth
Coffee lover? Indulge in daily subsidized coffee and food options at our onsite café
Due to the fast paced nature of our business, the application close date may be subject to change. Don't delay and apply as soon as possible as we will assess applications as they are received.
Advertised:
05 Jan **** AUS Eastern Daylight Time
Applications close:
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