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Customer experience specialist

Yeppoon
beBeeResponsibility
Posted: 22 January
Offer description

**Gaming Hosts**: Key Role at Hotels


Gaming hosts play a pivotal part in creating welcoming environments for guests. They deliver exceptional service, fostering connections and memorable experiences.


* Engage with guests enthusiastically, sharing product knowledge to create lasting moments
* Cultivate a culture of responsibility centered around safety and regulatory compliance
* Process machine payouts and manage cash transactions according to hotel policies and gaming regulations


Data-driven decision making is essential for our team's success. Success of the Gaming host relies on guest engagement


Towards this goal we have laid out key performance indicators that drive our business forward:
• Guest satisfaction surveys
• Revenue growth from customer acquisition
• Employee retention through performance bonuses tied to sales targets

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