Senior Consultant, Education and Research Systems Analyst
Who are we looking for?
We are seeking a Senior Consultant, Education and Research Systems Analyst to join Digital Business Solutions, Administrative Division.
This role is central within the Education and Research portfolio, responsible for operating, maintaining, and improving complex, business-critical solutions aligned with QUT's Digital Strategy. The successful candidate will collaborate with colleagues, clients, vendors, development teams, and IT professionals to ensure systems and services maximize efficiency and value, enhancing QUT’s education and research environments. The role may require contact outside standard hours, in accordance with the Enterprise Agreement for Professional Staff.
This position offers a hybrid work arrangement, supporting QUT’s commitment to a flexible, connected working environment.
About us
QUT is a major Australian university with a global outlook and a focus on practical, real-world outcomes. We aim to prepare students and graduates for a rapidly changing, challenging world.
Digital Business Solutions (DBS) supports staff and students through various IT services, leveraging technology to create value across Learning and Teaching, Research and Innovation, and Professional Services. DBS is committed to digital transformation in line with the QUT Digital Strategy and Connections Strategy.
What you need to succeed
* Postgraduate qualifications or progress towards such, with extensive relevant experience, preferably in client support within the education sector.
* High-level analytical, root cause analysis, and problem-solving skills, with the ability to identify issues and opportunities, providing insightful, data-driven, innovative solutions.
* Experience in coordinating IT Service Management practices, managing SaaS environments, evaluating release notes, stakeholder communication, and implementing continuous service improvements.
* Strong interpersonal and communication skills to build relationships, collaborate, negotiate, and influence stakeholders.
* Ability to work effectively both independently and as part of a team, demonstrating initiative and creativity.
* Knowledge of current and emerging trends in education and research technologies, with the ability to apply this knowledge within a large organization.
Life at QUT
We foster a culture of connection and purpose. Benefits include personal and professional growth opportunities, along with a supportive community.
Belong at QUT
Guided by values of Ambition, Curiosity, Integrity, Inclusiveness, Innovation, and Academic Freedom, we are committed to diversity and inclusion, supporting Indigenous Australians and encouraging applications from diverse backgrounds.
How to Apply
Explore a career at QUT. To learn more and apply, click 'Apply' or the link below.
View the job details at: Senior Consultant, Education and Research Systems Analyst
Job opens: 01-May-2025
Applications Close: 15-May-2025
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