Customer Service Coordinator
We are looking for a Customer Service Coordinator to join our growing team at our office in Tamworth.
Customer service is central to our operation and we report regularly on our customer satisfaction ratings across the build stage.
In this role, you will guide and support our customers through their new homes purchase, resolving any initial snagging issues or areas in need of remedial work.
Key Responsibilities:
* Support customers through their new home purchase
* Resolve initial snagging issues or areas in need of remedial work
* Coordinate with contractors and technicians to complete works efficiently
* Communicate effectively with site teams and customers
About Us
Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities.
We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings.
Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive.
Benefits:
* 25 days annual leave
* Private Medical Insurance Family cover or Healthcare Cash Plan Family cover
* Annual bonus scheme
* Pension scheme
* Sharesave scheme
* Life Assurance
* Personal Accident Insurance
* Cycle to work scheme
We are an inclusive employer and welcome flexible working requests for all roles.