Overview
Injury Management Advisor – Fiona Stanley Hospital
Serco is a place where you can grow. Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals. You'll have access to flexible benefits designed to support your wellbeing and growth, including career development and learning opportunities, supportive leadership, wellbeing programs, long-term government-backed contract stability, and a diverse and inclusive workplace where everyone belongs.
Make an impact at Serco. We have an excellent opportunity for a motivated and experienced Injury Management Advisor to provide all aspects of injury management services to WA Health employees at FSH. Working as part of the Human Resources Management Services (HRMS) team, you will work with other Injury Management Advisors, reporting to the WHS & Wellbeing Manager. With a strong customer focus, you will liaise with external medical and allied health providers to progress return to work arrangements while supporting the injured worker and assisting the manager for a positive outcome.
As an Injury Management Advisor, you are an experienced, customer focused individual with a tertiary qualification in a relevant field, who prides yourself on your ability to promote successful injury management strategies. You will provide high quality and professional service through positive working relationships with injured workers and other key stakeholders. You are self-motivated and determined to achieve successful outcomes at FSH for all employees and have the ability to organise and prioritise workload. You are a respectful and professional individual who demonstrates exceptional values in everything you do.
Responsibilities
* Providing effective, timely and comprehensive injury management services to staff with work/non-work related injuries/illnesses
* Undertaking early intervention initiatives to minimise the severity of work related injuries
* Supporting managers and their employees through the injury management process
* Developing, monitoring and reviewing return to work programs for work and non-work-related injuries or illnesses
* Consulting with key stakeholders ensuring employees are returned to work in the earliest possible timeframe
* Providing advice and support regarding reasonable adjustments for people with disabilities
* Ensuring legislative requirements related to workers' compensation and injury management are adhered to
* Attending case conferences and claim review meetings
Qualifications
* The highest levels of personal integrity and ethical behaviour
* Tertiary level qualification in a related injury management field (Occupational Therapy, Physiotherapy, Exercise Physiology, Rehabilitation Counselling)
* An extensive understanding of Injury Management within a complex health service organisation
* Extensive knowledge of statutory Workers' Compensation and Injury Management legislation
* An ability to work in an effective partnership, autonomously and within a team environment
* Highly effective written and note/record keeping skills, strong computer skills (Outlook, Word, injury management databases)
* The ability to communicate effectively and provide exceptional customer service
Benefits and Culture
* Flexible benefits to support wellbeing and growth
* Flexible approach to work-life balance within a stable, long-term, government-backed contract environment
* A supportive culture with trusted leaders and opportunities for development
* Access to employee networks and inclusion initiatives
Diversity and Inclusion
We seek and celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQ+ communities, veterans, and people with disability. By joining Serco, you'll also have access to employee-led networks that champion inclusion, belonging and connection.
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