Eden Ritchie is seeking an A05 Engagement Officer (Digital Projects) to assist with developing digital engagement initiatives that will help key stakeholders to contribute to fire ant eradication.
- 3 months with possible extension
- Berrinba location
**As the Engagement Officer, you will perform the following roles**:
- Work alongside other members of the team to develop customer-centric content and interactive services using web content management systems and tools and usability testing techniques
- Use customer-centric service design principles in the delivery of digital communication projects helping to obtain essential insight to improve customer satisfaction and increase efficiency
- Use effective reporting, evaluation metrics and analysis to inform future web and digital communication and engagement strategies
- Maintain positive relationships, engaging effectively with stakeholders in the Program, department and across Queensland Government, and external stakeholder groups
- Support the team with managing the Program's digital presence, including its website and social media accounts
- Confidently assist with managing multiple projects while meeting hard deadlines and budgets
- Contribute to the continuous improvement of the Program by actively innovating and improving strategies, processes, and systems
**Skills and experience requirements**:
- A relevant qualification in communication, engagement or digital design would be highly regarded
- Familiarity with design software and technologies (such as Canva, InDesign, Illustrator, Photoshop, Premiere, etc)
- Familiarity with web content management and data analytics systems such as Squiz Matrix and, Google Analytics and interactive dashboards
**If this role sounds like you, please APPLY NOW submitting your resume in WORD format.**
**If you would like more information or to discuss the role, please contact Alison Detaille on (07) 3230 0038**
Job Reference: 582147