Customer Service Representative
We are seeking a highly skilled and compassionate Customer Service Representative to join our team. This role is responsible for providing exceptional patient care and support in a fast-paced medical office environment.
Job Responsibilities
1. Provide top-notch customer service to patients, addressing their concerns and needs in a timely and professional manner.
2. Manage all non-clinical aspects of patient care, including registration, checkout, scheduling, and electronic health records.
3. Ensure accurate and efficient processing of insurance eligibility and payments.
4. Perform general office duties, maintaining a clean and organized workspace.
Requirements
* High School Diploma or Equivalent
* Excellent communication and interpersonal skills
* Multitasking and problem-solving abilities
* Familiarity with medical office software and equipment
Preferred Qualifications
* 1-3 years of experience in a medical office setting
* Knowledge of general office procedures and protocols
Benefits
We offer a competitive benefits package, including medical, dental, and vision coverage, paid time off, tuition reimbursement, and retirement savings options.
About Us
We are committed to delivering exceptional patient care and fostering a positive work environment. If you share our values and are passionate about making a difference, we encourage you to apply for this exciting opportunity.