As the Administration Scheduler, you will play a key role in the day-to-day coordination of our technicians' schedules, ensuring efficient service delivery and excellent customer communication. You'll work closely with both clients and our field team to manage bookings, reschedule appointments, and maintain accurate records.
Your Duties:
* Coordinate daily schedules for pest control technicians
* Handle customer enquiries via phone and email in a professional manner
* Book, confirm and reschedule appointments
* Making outbound phone calls and sending emails to customers and field technicians
* Daily banking reconciliation
* Invoicing, filing, and other general admin duties
* Maintain and update job management system and client records
* Liaise with field staff to manage job status and timeframes
* Provide administrative support to management as required
About You:
* Strong organisational and time-management skills
* Excellent communication and interpersonal skills
* Previous experience in scheduling, administration or customer service (preferred)
* Competent with Microsoft Office and scheduling
* Ability to multitask in a fast-paced environment
* Knowledge of the pest control industry is an advantage but not essential
What We Offer:
* Supportive and friendly team environment
* Opportunities for career development
* Stable role in a growing company
* Competitive salary based on experience
Immediate start for the right candidate.
To apply please forward your resume to and we look forward to discussing the role further with you.