Supportive and inclusive teamAbout The RoleThe primary objective is to ensure the safe and timely loading, delivery, and unloading of groceries to meet scheduled commitments. The role involves maintaining high customer service standards by ensuring zero damage to property, utilizing 'sign on glass' technology for deliveries, and managing SH&E responsibilities according to policy. The customer service agent will conduct pre-shift vehicle inspections and keep vehicles clean internally and externally.All candidates will undergo a pre-employment medical check as part of creating a safe working environment.What You'll DoProvide exceptional customer serviceManage difficult customer situations effectivelyCommunicate clearly in verbal and written formsMaintain friendly and courteous interpersonal skillsWork independently when requiredPresent wellAdapt to a fast-paced environment and manage multiple prioritiesHold a current Full Driver’s LicenceWhat You'll BringThe right attitude is crucial to go the extra mile and exceed customer expectations.Genuine passion for food and shoppingCustomer-first mentalityEnjoy teamwork and personal growthFlexible and adaptable to changeReliable and willing to workWhat You'll ExperienceOur team members are central to our success. We support your career growth and reward excellent work through various programs:Team discounts across Woolworths Group brands and a rewards programWell-being support, including 24/7 access to the Sonder appProgressive leave policies that prioritize your personal needsEndless possibilities with Woolworths GroupAs part of Woolworths Group, comprising over 200,000 employees, we share a purpose: to create better experiences for our customers. We foster innovation, support your ideas, and offer growth opportunities to make a meaningful impact for over 24 million customers weekly.Everyone belongs at Woolworths GroupWe value diversity, equity, inclusion, and belonging as essential to our purpose. We strive to create an inclusive workplace where everyone can thrive and reach their full potential. We welcome all candidates to apply and ask that you inform us of any support needed during the hiring process.Discover more opportunities with Woolworths Group.
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