A dynamic ecommerce brand based in Melbourne is seeking a Customer Operations Lead to enhance operational processes and systems within their customer support team. The ideal candidate has over 5 years' experience in customer service operations, excels in analytical thinking, and possesses strong communication skills. You will work closely with various teams and external partners to ensure a streamlined operation, driving improvements and fostering collaboration. A supportive work environment that embraces diversity awaits you.#J-18808-Ljbffr