Support with Purpose - Join Our Salem Home Care Team as an Administration Assistant!In this role, you’ll play a vital behind-the-scenes role in supporting our services that help older individuals remain independent in their own homes. If you're organized, people-focused, and eager to contribute to meaningful care delivery, we’d love to hear from you!Location: Salem Home Care, Toowoomba, QLDEmployment Type: Full Time - 12 months Fixed Term (Part-time applicants may be considered for this role.)Care with Compassion - Be the Heart of Our Community: Lutheran Services is a not-for-profit organization, providing exceptional care and support to communities across Queensland for the past 90 years. We offer aged care, retirement living, and home care services for older people, along with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Our dedicated team supports over 6,000 people each year across more than 25 sites.Part of Lutheran Services, Salem Home Care in Toowoomba is more than help at home. We aim to support our clients to continue enjoying the lifestyle they love, in their own home.About The Role:Support the Home Care Manager in delivering prompt and accurate responses to service requests and stakeholders.Manage inquiries, direct them appropriately, and communicate effectively with relevant stakeholders.Perform administrative tasks including document management, filing, archiving, document preparation, mail distribution, and maintaining contractor database information.Contribute to continuous improvement ideas for the team and ensure compliance with home care requirements.Perform any other duties as reasonably directed or required.About You:Strong customer service and administrative background.Proficient in Microsoft Word, Excel, and Outlook.Strong organizational and time management skills with the ability to prioritize and manage multiple tasks.Well-developed interpersonal skills and professional demeanor.Must maintain a valid Police Check or NDIS Worker Screening Clearance.What We Can Offer You:Flexibility to suit your lifestyle - work a variety of shifts across morning, afternoon, evening, and night.Salary packaging allowing up to $15,990 of your salary to be tax-free, helping you allocate to rent, mortgage, car lease, or everyday expenses before tax deduction.Opportunities for skills and career growth, including support for further study and movement into other care areas such as diversional therapy, nursing, or community care.Above Award Wages with a new EA.Employee Assistance Program, discounts on health insurance, electricity, gas, appliances, and holidays.APPLY NOW! Please attach your resume, complete the application form, and answer the questions below. For a copy of the position description, click here.
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