We are looking for a talented Customer Experience Officer to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences.
Your Key Responsibilities:
* Responding promptly and accurately to customer enquiries and feedback.
* Collaborating with the operational team to resolve customer complaints and issues.
* Providing high-quality support and experience to customers.
About Your Qualifications:
* You should have +1 year of experience in a similar role.
* Experience in the public transport industry is highly desirable.
* A valid Working With Children Clearance is necessary.
We Offer:
* A rewarding package including a FREE Opal Pass.
* Access to employee wellbeing programs.
* Opportunities for ongoing career development.
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