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Welcome attendant

Mornington
IHG Hotels & Resorts
Posted: 21 May
Offer description

InterContinental Sorrento Mornington Peninsula opened in August 2022 and is a 108‐room design‐oriented hotel in the heart of Sorrento on the Mornington Peninsula. We are focused on bringing the InterContinental personalised service to life.

Role: Casual Porter

We are seeking a casual Porter to join our charming, confident, and internationally minded team who knows how to exceed guest expectations.

A little taste of your day‐to‐day:
* Kicking off truly memorable guest experiences with the warmest of welcomes
* Assist guests with luggage, organising transportation, valet parking and fulfilling a variety of other needs the guests may have
* Staying one step ahead of our guests' needs to anticipate requests and offer tailored recommendations
* Completing other ad‐hoc duties as requested to assist the front office team to fulfill guest needs
What we need from you:
* An unrestricted driver's licence (manual preferred)
* Ability to lift, pull and push large objects up to 23kg
* Communication skills – guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
* Your problem‐solving skills will turn issues into opportunities so every guest leaves with great memories
* Literate and tech‐savvy – you'll need a good grasp of reading, writing, basic maths and computer skills
What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Please note: there are multiple roles and start dates available.

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