Overview
Onyx CenterSource is the leading global provider of B2B payments and business intelligence solutions to the hospitality industry. Our global team of experts collaborates to solve our clients’ business challenges, enabling stronger business relationships by streamlining commission payments and reducing friction in the process. Hotels pay agencies the money they’re owed faster, and agencies receive supplier revenue more quickly and easily, increasing their desire to direct more bookings to hotels that use Onyx. This frees our clients to focus on strategic, revenue-generating activities.
As a worldwide team with 20+ nationalities represented, we value our differences and use them to best serve our global clients. Every Onyx employee has the opportunity to grow through continual development opportunities, and we’re committed to making a positive impact in our communities and the world.
Onyx offers a variety of benefits to support a competitive total compensation package. You will work in an international and fast paced growing workplace full of learning opportunities.
Location
Australia
Scope
Australia
Education
Minimum required: High School Diploma
Span of Control
Reports to: VP Sales APAC
Roles/ Responsibilities
- Customer Acquisition: Actively facilitate the acquisition of new customers through effective outreach and qualification processes.
- Performance Adherence: Consistently meet or exceed key operational KPIs
- Lead Management:
- Need: Is the prospect a good fit for our solutions?
- Authority: Is the contact the decision-maker or influential in the buying process?
- Timeframe: What is the prospect's intended purchasing timeline?
- Money: Does the prospect have an allocated budget or a clear financial capacity?
- Proactively follow up on Marketing Qualified Leads (MQLs) transferred from the Marketing team.
- Thoroughly qualify MQLs into Sales Qualified Leads (SQLs) for the Sales Team by assessing:
- Track and contribute to key deal KPIs such as booking volume, commissionable room nights, and group mix.
- Strategic Liaison (APAC Focus): Serve as a key liaison for APAC territory setup, collaborating effectively with internal stakeholders to ensure smooth market entry and operations.
- Market Intelligence: Contribute to Onyx profile building and other in-market activities, gathering valuable insights.
Qualifications
- Over 5 years of Sales Experience in the hospitality industry
- Comfortable using general Microsoft Office applications (Word, PowerPoint, Excel & Outlook)
- Demonstrated ability to handle high outbound call volume with a corresponding high talk time
Preferred
- Local knowledge of Australian Market
- Experience utilizing Salesforce
Teamwork/Leadership/interpersonal Skills
- Strong sense of initiative and personal leadership demonstrating the ability to function independently, but also able to operate and excel in a team environment
- Excel at developing relationships over the phone
- Must be articulate, organized, proactive, creative and detail oriented
- Excellent communication skills, both verbal and written
- Strong business acumen, ethics and high integrity
- Initiative
- Relationship building
Organizational Interlocks
Marketing, account management, product development and other commercial departments
Physical Demands/ Travel Required
- Work associated with this position is a mix of office based and in client environments as relevant.
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📌 Inside Sales Manager
🏢 Onyx CenterSource
📍 Maitland