Case Management Position
The Opportunity
We are seeking Case Management Officers to fill administration roles in a Federal Government Agency based in Geelong or Richmond.
This position is ideal for individuals with an understanding of legal processes and the ability to interpret legislation.
Key Responsibilities:
* End-to-end case management activities including analysis, development, and resolution options.
* Managing complex AAT matters, analysing and developing options for early resolution.
* Obtaining necessary information and advice to effectively resolve AAT matters.
* Attending Case Conferences, Conciliations, and Hearings conducted by the AAT.
* Preparing documents detailing resolution options and outcomes at Case Management meetings.
Requirements:
* Previous experience within a similar field such as casework, mediation, or dispute resolution.
* Ability to undertake a problem-solving approach and be inquisitive with a proactive attitude.
* Ability to produce work in a deadline-driven environment with strong attention to detail.
* Solid computer literacy skills including proficiency in Microsoft Office Suite.
* Strong stakeholder engagement and management skills with excellent communication abilities.