* Traralgon, VIC, Australia, 3844
* Administration / Customer Service
* Casual
* Closing on: Oct
Join our team of over 2,000 people making a positive difference to older Victorians through aged care, retirement living, home care and community services. As a trusted not-for-profit organisation, we value collaboration, new ideas and investing in people. Our inclusive teams are supported by approachable leaders who encourage development and adaptability in a constantly evolving sector.
Our Team
Dalkeith Heights & Gardens in Traralgon offers both Retirement Living and Residential Aged Care on site. We're seeking a Customer Service / Administrative Officer on a casual basis to provide shift coverage across both settings. This is a great opportunity for an experienced administrator or receptionist wanting flexible work while making a meaningful contribution to a supportive and resident-focused environment.
The Role – Casual Shift Cover:
* Perform front desk and reception duties across both the retirement village and aged care facility
* Provide administrative support to site managers and teams as required
* Respond to phone, email, and in-person enquiries from residents, families and visitors
* Assist with tours of the facility and village when requested
* Maintain office records and supplies
* Support scheduling of meetings, site events or training sessions when on shift
About You:
* Previous experience in administration, reception or customer service
* Excellent communication skills and professional presentation
* Able to work across both retirement living and aged care environments
* High attention to detail and ability to manage competing priorities
* Friendly and empathetic, with a genuine interest in working with older people
* Flexibility to cover shifts at short notice preferred
* Compliance with required immunisations (e.g. annual flu vaccine)
Why Benetas?
* Work in a values-based, not-for-profit organisation
* Salary packaging available to boost your take-home pay
* Supportive team culture and inclusive environment