Join to apply for the Customer Service Agent - Contract Work role at TSA Group - Australia
Looking for a short-term gig with big-time opportunities? Whether you're exploring your options, building your resume, or just want to do meaningful work with a great team—this 6-month contract with TSA Group could be exactly what you're after.
We're an Aussie-owned business working with some of the country's biggest names, helping them connect with their customers through real conversations and smart tech. Right now, we're looking for passionate, customer-focused people to join our Tier 1 Digital Support team for a 6-month contract role representing Services Australia.
What You'll Be Doing:
* Answering inbound customer enquiries
* Helping people use online self-service tools
* Providing clear, friendly support with empathy and confidence
* Working full-time hours (on a 6-month contract) from our West Perth office
What's in It for You:
Short-Term with Long-Term Value
This 6-month contract is perfect if you're looking to gain experience, explore the industry, or take on a new challenge without a long-term commitment.
Vibe & Culture:
Join a team where your work makes a difference to everyday Aussies. In the office, expect team collaboration, high energy, and support.
Free Food, Yes Please
Enjoy occasional company-paid breakfasts and lunches because great work runs on good food.
Top-Notch Training
Get fully paid training + ongoing coaching to help you feel confident and capable in your role.
Perks & Rewards
Earn a $500 bonus once you pass your probation. We celebrate wins with bonuses, prizes, awards—you name itEnjoy bonuses, prizes, health insurance discounts, and more—even as a contract team member
About You:
* Based in Perth and available for a 6-month full-time contract
* Must be an Australian Citizen and 18+ years of age
* Available Monday – Friday 7am – 7pm
* Tech-savvy and confident on a computer
* Friendly, confident communicator who can listen, empathize, and connect
* Motivated, curious, and ready to learn
* Resilient and up for a challenge
We're proud to welcome people from all walks of life. We strongly encourage Indigenous Australians to apply. If you're Indigenous and need support with your application, email us at:
Ready to Apply?
Hit that Apply button and you'll be guided through a short online activity (on your phone or laptop). After that, one of our friendly recruiters will be in touch to chat about next steps.
Connect with Us:
Take the next step. Learn new skills. Get paid. Have fun.
This 6-month opportunity could be your launchpad
TSA Group is an equal opportunities employer and welcomes applications from all qualified candidates.
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