Bring your customer and lending expertise
Drive growth via business development activities
Lead the development and coaching of the team
Banking is our business; Community is our purpose
About the team and role
Known internally as a Customer Relationship Manager, you will be responsible for the success of our customers via the provision of relevant products and services that truly meet their financial and wealth needs.
You will play an integral part in driving growth via business development activities and processing and assessing loans.
Our Customer Relationship Manager is not just a lender; you will also be a key member of the leadership team, responsible for the Branch when the Branch Manager is away. In addition, you will actively engage the team to ensure their continued growth in the lending space; uplifting their capability through effective training and coaching covering relationship focused conversations, sales and referral skills and development of product knowledge.
We have a permanent full-time opportunity available at our Dingley Village Branch
About you
We are looking for a motivated person who isn't afraid to ask for the business, has a passion for lending and thrives on developing and mentoring a team. Ideally you will:
Display the people skills to succeed in a leadership and mentoring role
Have experience in consumer lending and assessing customer needs to tailor practical financial solutions
Drive business growth through customer acquisition and quality referrals
Have a demonstrated history of achieving strong sales results
Demonstrate highly developed relationship building skills
Effectively communicate with new and existing customers face to face and over the phone
Have lending and insurance accreditation - advantageous but not essential
Be willing to be involved with local community engagement activities
About us
Bendigo Bank is a highly regarded and progressive national financial services organisation. We believe our success depends on the success of our customers and the communities in which we work. Bendigo Bank is currently working with communities to secure banking services into the future.
What we offer
Extensive training and coaching to ensure your ongoing success in the role
As part of a national organisation we are able to offer exciting careers paths within the Bendigo Bank group
An attractive staff benefits package
The opportunity to get involved in great local community projects
We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect; feel valued and can achieve success. We believe our success depends on the commitment, integrity and skill of our staff.