Overview
Join to apply for the Field Quality and Compliance Manager role at TheirCare Pty Ltd.
This is a full time opportunity based at the HQ in Glen Iris, Melbourne, with national travel on occasion. Salary is up to $120,000 per annum (inclusive of travel allowance), depending on experience.
At TheirCare, everything we do is grounded in our commitment to enriching communities and supporting every child to thrive.
Responsibilities
- Ensuring strict adherence to all legislative, regulatory, and safety requirements in line with the National Quality Framework and other relevant standards.
- Supporting field teams across all states in managing and responding to incidents, identifying trends, and guiding improvements in training and response.
- Reviewing trend data to identify opportunities for improved practice and proactively updating policies, processes, and procedures to reflect quality and compliance principles.
- Supporting services through Assessment and Rating and other department visits.
- Building and maintaining strong, positive relationships with internal support teams and external stakeholders.
- Travel nationally to provide ongoing coaching and development in quality and compliance, conduct spot checks at services, and report on key findings to inform continuous improvement initiatives.
About You / Qualifications
- Hold a completed ACECQA approved Diploma level qualification or higher.
- Proven leadership experience within the School Aged Care sector with a strong track record in quality assurance, compliance, and team development.
- Experience leading a multi-site portfolio with the ability to build strong, supportive relationships and guide others to success.
- Deep understanding of the National Quality Framework and applicable legislation within the OSHC sector.
- Confidence in managing incidents and applying best-practice responses.
- Hold a current Driver’s Licence and Working with Children Check, or be willing to obtain them for multiple states.
If you’re a passionate and driven leader who thrives in a fast-paced, people-focused environment and you want to make a lasting impact on the lives of children and families, hit apply and let’s have a chat!
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📌 Field Quality and Compliance Manager
🏢 Theircare
📍 Melbourne