Job Overview:
We are seeking an IT Support Technician to join our team to provide on-site and remote technical support services to individuals and businesses across Australia.
The successful candidate will be responsible for setting up, fixing, and providing ongoing support for laptops, phones, printers, Wi-Fi routers, and other equipment.
You will handle customer inquiries, troubleshoot technical issues, and provide solutions in a professional manner.
This role requires strong communication skills, a passion for technology, and the ability to explain complex issues simply.
* Key Responsibilities:
* Setting up and maintaining computer systems, networks, and equipment
* Providing technical support and troubleshooting services to customers
* Handling customer inquiries and complaints in a professional manner
* Working independently and as part of a team to achieve goals and objectives
About the Role:
This is a fantastic opportunity to work with a reputable company that values its employees and provides opportunities for growth and development.
You will have the chance to work with a variety of technologies and equipment, and to develop your skills and knowledge in a dynamic and fast-paced environment.
As an IT Support Technician, you will play a critical role in ensuring the smooth operation of our business and providing exceptional service to our customers.
Requirements:
* Essential Skills and Qualifications:
* A strong understanding of computer systems, networks, and equipment
* Excellent communication and problem-solving skills
* Ability to work independently and as part of a team
* A valid driver's license and reliable transportation
* A current toolkit and troubleshooting equipment
Benefits:
This role offers a competitive salary and benefits package, including opportunities for career advancement and professional development.
You will also have access to ongoing training and education, to help you stay up-to-date with the latest technologies and trends.