Join HCF Australia as Marketing Communications Specialist for our Member Service Communications.This is a 12-month fixed term contract opportunity based in our Head Office in Sydney CBDThe roleAs the Marketing Communications Specialist you will be responsible for the delivery and execution of key campaigns and activity, focused on informing our members of business-critical events, compliance, service communications and any tactical campaigns. The communications and activity strategy will be executed predominantly via member journeys in SalesForce, which will need to be designed to help inform, educate, engage, and ultimately retain members with HCF.In this role you will report to the Senior Marketing Manager, Service Communications in the Marketing team. In your role you will collaborate closely with a broad range of internal and external stakeholders including the Marketing team Brand & Content, Digital, Member Health, Product, Portfolio and PMO, external suppliers and other divisions as required.ResponsibilitiesEnd to end campaign delivery and execution of key business critical projects, service communications and tactical initiativesDelivery of key annual service, compliance and tactical communications, and any other campaign activity as they ariseCoordination of relevant communication & data requirements for each campaignCapture and report on learnings and insights for future testing and optimisations across not just campaign activity but operational efficiencies.About YouTertiary qualifications in marketing and/or communications5+ years’ experience in a campaign management roleStrong end-to-end marketing execution campaign experience and a proven track record of resultsAbility to demonstrate skills in utilising data and analytics to measure and derive insights that will help refine and optimise campaignsA grasp of member or customer marketing fundamentals and an understanding of member/customer journeysExperience in working with internal and external vendors in the execution of campaigns, especially email and direct mailAbility to manage and multitask multiple campaigns at any given time, varying from small, simple once-off communications to larger, complex journey based campaignsAbility to show some basic commercial skills, to understand validity of ROIDesirableExperience in designing and executing multi-touch, multi-channel marketing campaignsBaseline exposure and understanding of Salesforce Marketing Cloud or other marketing automation systemsMail house and digital agency experienceAbout HCFAt HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.Culture & BenefitsPurpose-driven passionWe’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.Wellness and work-life balanceSkillsWe’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:50% subsidy on HCF hospital and/or extras cover18 weeks of parental leave for all new parentsMental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and moreDiscounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.Collaboration and inclusivityWe embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.Continuous learning and growthWe believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.Next stepsIf you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au to discuss.We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketing and SalesIndustriesInsuranceReferrals increase your chances of interviewing at HCF Australia by 2xGet notified about new Marketing Communications Specialist jobs in Greater Sydney Area.Sydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoHomebush, New South Wales, Australia A$110,000 - A$140,000 2 weeks agoConsumer Marketing Manager - Mother & Child + BeautySydney, New South Wales, Australia 2 days agoAlexandria, New South Wales, Australia 1 month agoSocial Media Coordinator and Content CreatorSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 8 hours agoAssistant Marketing Manager - Australian Market (Based in Hong Kong)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoMacquarie Park, New South Wales, Australia 3 weeks agoWe’re unlocking community knowledge in a new way. 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